Operations Support Manager

Operations Support Manager Job Description

Guard Street is a leading, national cybersecurity company based in Wheaton, IL. We are seeking an
Operations Support Manager to support our company’s growth. If you’re a passionate self-starter,
Guard Street is a great place to get ahead.

Guard Street is holistic cybersecurity company that has provided world-class proactive and
reactive protection solutions for small and mid-size businesses since 2014. With a strong value
proposition, portfolio of services and happy clients, we are expanding our successful team.

The goal of this position is to effectively and efficiently remove workload from leadership so they can
focus on growing the business and keeping up with the sales funnel. This position will organize and
coordinate office administration and procedures, in order to ensure organizational effectiveness,
efficiency and security. After successfully learning our business through a series of projects, the
position will take on more responsibility, leadership and hours.

We’re looking for an energetic professional who doesn't mind wearing multiple hats. Experienced in
handling a wide range of administrative and executive support related tasks and able to work
independently with little or no supervision. Well organized, flexible and enjoys the administrative
challenges of supporting an entrepreneurial organization and clients.

Responsibilities:
• Oversee and support all administrative duties and ensure that office is operating smoothly
including supporting the team for proposal preparation, maintenance, mailing, billing and
errands.
• Help Guard Street to shine positively through delivering a consistent and nice looking
presentation of our company.
• Organize internal team preparation and schedule meetings and appointments.
• Manage relationships with vendors, service providers and help ensure that all items are
invoiced and paid on time.
• Assist with the administrative set up of clients with vendor services.
• Assist with some internal auditing to drive quality for our clients.
• Handle select client inquiries.
• Assist in presentation and proposal development.
• Ensure that results are measured against standards, while making necessary changes along
the way.
• Perform review and analysis of special projects and keep the management properly
informed.
• Maintain filing systems and keep current.
• Ensure security, integrity and confidentiality of data.

We are flexible with work hours, although most hours will need to be during the business day. This
position will always be able to work remotely, however some on-site office hours will be necessary
each month from our Wheaton office.

Requirements:
• Proven office management, administrative or assistant experience.
• Knowledge of office management responsibilities, systems and procedures.
• Excellent time management skills and ability to multi-task and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills.
• Knowledge of basic accounting, data and administrative management practices and
procedures.
• Knowledge of clerical practices and procedures.
• Knowledge of business and management principles.
• Computer skills and knowledge of office software packages.
Qualifications for Operations Support Manager
• 2-5 years of work experience in an administrative/office management role.
• Must be a self-starter and driven.
• Strong problem-solving skills and analytical capabilities.
• Must be proficient with Microsoft Office and Google products.
• Must pass background check.

Company Culture:

Guard Street is a hands-on entrepreneurial culture where our team is rewarded for growing the
business. We’re on a mission to make the world a better place and believe our business is a
force for good. At the same time, we’re on a mission to capture market share with superior
services and a focus on providing the best solutions for our clients. We are a flexible work
environment and schedule where the candidate may work at home or at the office. We are a
team that supports the ideas and performance of each other. We work in a growing industry
and as our company’s financial performance increases, our employees also bear that fruit.
Contact us at cybersupport@guardstreet.com or 1-800-811-9130

Guard Street Partners, LLC provides equal employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type without regard to race, color,
religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation,