Strategic Customer Care Series
Date and Time
Thursday May 24, 2018
8:30 AM - 12:00 PM CDT
Thursday, May 3, 10, 17 & 24 | 8:30am - 12:00pm
Location
Corporate Strategies & Solutions, Inc.
55 Shuman Boulevard, Suite #175
Naperville, IL 60563
Fees/Admission
Participants EARLY BIRD RATE SAVINGS 1 Attendee $3,250 -$750 Enrollment after 4/15 is $4,000 per attendeeTAKE ADVANTAGE THROUGH APRIL 15
Early Enrollment Incentives
2 Attendees $6,000 -$2,000
3 Attendees $7,500 -$4,500
>3 Attendees $1,750 each additional
Contact Information
Lindsay Goetting
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Description
Attendees: Customer service, technical staff, sales engineers and inside sales reps looking to polish their skills and increase revenue opportunites
CLICK HERE FOR MORE INFO
Participants will walk away knowing how to:
- Define the top 5 expectations of internal and external customers
- Strategically identify areas for up-selling and cross-selling to current and new customers
- Learn effective communication skills to lower barriers, create win-win solutions and build trust with customers
- Discover ways to fix both the problem and the upset customer while still maintaining confidence and self-esteem
Printed courtesy of www.wheatonchamber.com/ – Contact the Wheaton Chamber of Commerce for more information.
301 W. Roosevelt Rd., Ste H, Wheaton, IL 60187 – (630) 668-6464 – president@wheatonchamber.com