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BEGIN:VEVENT
DTSTART:20180517T133000Z
DTEND:20180517T170000Z
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SUMMARY:Strategic Customer Care Series
DESCRIPTION:Attendees: Customer service\, technical staff\, sales engineers and inside sales reps looking to polish their skills and increase revenue opportunites\n\n\n\nCLICK HERE FOR MORE INFO\n\n\n\nParticipants will walk away knowing how to:\n\n\n	Define the top 5 expectations of internal and external customers\n	Strategically identify areas for up-selling and cross-selling to current and new customers\n	Learn effective communication skills to lower barriers\, create win-win solutions and build trust with customers\n	Discover ways to fix both the problem and the upset customer while still maintaining confidence and self-esteem
X-ALT-DESC;FMTTYPE=text/html:<h2><strong><span style="color:black"><span style="font-family:arial\,sans-serif"><span style="font-size:10.5pt"><strong>Attendees: </strong></span></span></span></strong><span style="color:black"><span style="font-family:arial\,sans-serif"><span style="font-size:10.5pt">Customer service\, technical staff\, sales engineers and inside sales reps looking to polish their skills and increase revenue opportunites<br />\n<br />\n<strong><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.des05.com_t_34839507_1288233458_76282114_0_73153_-3Fx-3Daf9d88a2&amp\;d=DwMCaQ&amp\;c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&amp\;r=yizjvvqcst3z8gvD6yyvbo-90VO8sFiA6dL2gk_Vbbo&amp\;m=AZOy3WLlqeaJCSwY6rCTdXKcm1ciCWf6tY6GRSUo2kw&amp\;s=v--T54EP1qjM5a5ztWNVhL9EvMdep7mjl1FNJ7lNXzk&amp\;e=" target="_blank"><span style="color:#E6A523">CLICK HERE FOR MORE INFO</span></a></strong></span></span></span><br />\n<br />\n<strong><span style="color:black"><span style="font-family:arial\,sans-serif"><span style="font-size:10.5pt"><strong>Participants will walk away knowing how to:</strong></span></span></span></strong></h2>\n\n<ul>\n	<li><span style="font-family:arial\,sans-serif"><span style="font-size:10.5pt">Define the top 5 expectations of internal and external customers</span></span></li>\n	<li><span style="font-family:arial\,sans-serif"><span style="font-size:10.5pt">Strategically identify areas for up-selling and cross-selling to current and new customers</span></span></li>\n	<li><span style="font-family:arial\,sans-serif"><span style="font-size:10.5pt">Learn effective communication skills to lower barriers\, create win-win solutions and build trust with customers</span></span></li>\n	<li><span style="font-family:arial\,sans-serif"><span style="font-size:10.5pt"><span style="color:black"><span style="font-family:arial\,sans-serif"><span style="font-size:10.5pt">Discover ways to&nbsp\;fix both the problem and the upset customer while still maintaining confidence and self-esteem</span></span></span></span></span></li>\n</ul>\n
LOCATION:Corporate Strategies & Solutions\, Inc. 55 Shuman Boulevard\, Suite #175 Naperville\, IL 60563
UID:e.864.13477
SEQUENCE:3
DTSTAMP:20260409T111005Z
URL:https://business.wheatonchamber.com/events/details/strategic-customer-care-series-05-17-2018-13477
END:VEVENT

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