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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20180824T133000Z
DTEND:20180824T140000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:[Free Webinar] Drive Revenue & Loyalty with Strategic Customer Care
DESCRIPTION:It costs 10x more to attain a new client than keep a current one. Customer service and inside support teams speak to clients more than anyone else! Sandler's time-tested communication techniques will add additional income and growth to any organization. \n\n\n\nIn this webinar learn how to: \n\n  Define the top 5 expectations of internal and external customers \n\n  Strategically identify areas for up-selling and cross-selling to current and new customers \n\n  Learn effective communication skills to lower barriers\, create win-win solutions and build trust with customers \n\n  Discover ways to fix both the problem and the upset customer while still maintaining confidence and self-esteem \n\n\n\nBONUS: Participants will receive a complimentary chapter of "Customer Service the Sandler Way"
X-ALT-DESC;FMTTYPE=text/html:<span style="color:rgb(72\, 81\, 101)\; font-family:lato-regular\,helveticaneuew01-45ligh\,helvetica neue\,helvetica\,arial\,sans-serif\; font-size:14px">It costs 10x more to attain a new client than keep a current one. Customer service and inside support teams speak to clients more than anyone else! Sandler&rsquo\;s time-tested communication techniques will add additional income and growth to any organization.&nbsp\;</span><br />\n<br />\n<span style="color:rgb(72\, 81\, 101)\; font-family:lato-regular\,helveticaneuew01-45ligh\,helvetica neue\,helvetica\,arial\,sans-serif\; font-size:14px">In this webinar learn how to:&nbsp\;</span><br />\n<span style="color:rgb(72\, 81\, 101)\; font-family:lato-regular\,helveticaneuew01-45ligh\,helvetica neue\,helvetica\,arial\,sans-serif\; font-size:14px">&bull\; Define the top 5 expectations of internal and external customers&nbsp\;</span><br />\n<span style="color:rgb(72\, 81\, 101)\; font-family:lato-regular\,helveticaneuew01-45ligh\,helvetica neue\,helvetica\,arial\,sans-serif\; font-size:14px">&bull\; Strategically identify areas for up-selling and cross-selling to current and new customers&nbsp\;</span><br />\n<span style="color:rgb(72\, 81\, 101)\; font-family:lato-regular\,helveticaneuew01-45ligh\,helvetica neue\,helvetica\,arial\,sans-serif\; font-size:14px">&bull\; Learn effective communication skills to lower barriers\, create win-win solutions and build trust with customers&nbsp\;</span><br />\n<span style="color:rgb(72\, 81\, 101)\; font-family:lato-regular\,helveticaneuew01-45ligh\,helvetica neue\,helvetica\,arial\,sans-serif\; font-size:14px">&bull\; Discover ways to fix both the problem and the upset customer while still maintaining confidence and self-esteem&nbsp\;</span><br />\n<br />\n<span style="color:rgb(72\, 81\, 101)\; font-family:lato-regular\,helveticaneuew01-45ligh\,helvetica neue\,helvetica\,arial\,sans-serif\; font-size:14px">BONUS: Participants will receive a complimentary chapter of &quot\;Customer Service the Sandler Way&quot\;</span>
LOCATION:Online Event
UID:e.864.14682
SEQUENCE:3
DTSTAMP:20260409T073227Z
URL:https://business.wheatonchamber.com/events/details/free-webinar-drive-revenue-loyalty-with-strategic-customer-care-08-24-2018-14682
END:VEVENT

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